FAQ

  • What if my package gets lost or broken in the mail?

    So Well Rooted is not responsible for lost or stolen mail. If you receive a package that is broken upon receiving please document with photographs and email sowellrooted@gmail.com for further discussion.

    All orders will receive a tracking number once shipped.

  • When will I receive my order

    We package and ship orders once a week to drop off at the post office on Saturday mornings. Please allow 3-8 business days for shipping at this time.

  • Can I return orders?

    At this time we do not accepts returns or issue refunds.

  • How much does shipping cost?

    We charge a $9.00 flat rate for shipping.